Technical Specialists are an integral part of nearly every industry in today's technology-dominated workplace. These professionals work on computer based information systems both software and hardware and has the expertise in the implementation, monitoring, or maintenance of IT systems. They are considered as a senior professional within the organization which depend on their expertise and experience with complex technical activities. In addition, technical specialist work closely with network analysts and diagnose and treat technical issues related to almost all aspects of computer networking operations. With continuous advancement in computer hardware and software, users are always in need of periodic upgrades of new components and software. Therefore the job of a technical specialist needs them to update company's systems to prevent incompatibility between hardware and software components. They maximize the use of hardware and software by training users, interpreting instructions and answering questions.Some of the industries that rely heavily on technical specialists are data processing, software publishing, computer system design, technical consulting, hosting and related services. The career as a technical specialist urges one to take an inventory of skills needed to excel in this job. One should be detail oriented, tech savvy and customer service oriented to deal with customers on a regular basis. With these qualities supported with a formal education, you can launch yourself into a rewarding IT careers as a technical specialist.
Salaries and Job Outlook*
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The increasing reliance on complex technology favors a positive job outlook for Technical Specialists. Health care and related industries, business, government and manufacturing seek technical support specialists who assist companies and organizations with managing hardware, software, networking and solving problems. The skills you learn throughout this career also help prepare you for a career as a network support technician, data-processing technician or computer programmer. Technical Specialists enjoy good earning potential with average pay outs in the range of INR 9.0 lacs p.a to 9.5 lacs p.a.
Education and Training
Most Technology specialists work their way up with professional certifications; most experts begin their careers with a bachelor's degree in information technology which is most preferred among employers. Professional certifications in Microsoft, Cisco or Apple, are desirable for highly specialized roles. A help desk experience may not be compulsory as most companies offer extensive training while on job.
Valued Traits & Abilities
Career Opportunities for Technical Specialists are spread across a wide variety of industries and not limited to technology alone. These include healthcare, industrial, manufacturing, electrical, biotechnology and government departments. One of the hottest fields for Technical Specialists is in Internet development with a lot of companies throwing new internet sites. Technical Specialists can work their way up to other positions like project management or operational management roles after gaining experience, skills and competencies.
Technical Sales Specialist
They are key members of a company's sales team also known as sales engineers who with their technical expertise understand customer needs and develop appropriate solutions. They prepare a technical requirement after analyzing a company's operating needs, present proposal and estimates and also assist in after sales duties.
Technical Support Specialist
Also known as network support specialists they provide help and advice to people and organizations using computer software or equipment. They identify problems and concerns and deliver timely resolutions to customers.
- Nokia Networks
- Cummins Inc
- Microland ltd